Concept art / illustration / Game Art
Twitch Emotes / Overlays / Pngtuber / Vtuber / Profile Picutres / Banners

TokiToka

Tools: Wacom cintiq 16 w/ Clip Studio Paint Pro And Photoshop
Ipad w/ Procreate


TERMS OF SERVICE

This contract applies to the artist further called Seller and person or institution further called Customer purchasing from Seller a work of art further called Product. By ordering Product from the Seller the Customer agrees to the following terms and conditions:

PAYMENTS

  1. Payments can be done via PayPal, wero, or any site that Seller and Customer agrees upon

  2. Payment can be done with two options:

  3. - Customer agrees to pay the due amount upfront the start of the commission with agreed upon amount.

  4. - Customer agrees to pay half the invoice total upfront. The other half has to be paid on approval of the initial sketch.

  5. - In certain cases (unsure of the amount, ect...) Seller and Customer can agree to pay half before the delivery of the sketch and the other half before the delivery of the final product/ or the full amount before the delivery of the final product.

  6. Any other payment schedule has to be mutually agreed before work on the Product commences

  7. Customer accepts that work on the Product will not commence until payment has been received by Seller according to the above schedule.

  8. Customer agrees to pay the total amount specified in EURO.

  9. It is the sole responsibility of Customer to bear any currency conversion costs, bank transfer fees, payment provider service fees and any other costs involved in transferring funds to the Seller.

  10. Payment is considered as received and completed only when total amount received on Seller's account is equal to the invoice amount in EURO

PRODUCT DELIVERY

  1. Customer agrees that Product will be delivered digitally to email address provided by Customer (of via discord if preferred), after the final payment has been received by the Seller

  2. Any other method of delivery, either digital or physical, has to be mutually agreed before the work commences. Customer is obliged to bear any costs incurred by alternative delivery method, such as postal costs, material costs, digital service subscription fees etc.

  3. Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the Seller. Seller can not guarantee that the original copy of the product will be available in the case that the Customer lost their files.

REVISIONS

  1. Customer has the right to a reasonable amount of complete revisions in the sketching phase.

  2. Customer has right to a reasonable amount of minor edits during and after completion, such as changing a colour or fixing a small detail, up to an additional 10% of the total time spent on creating the originally delivered Product. Any big requests above that, will require a prior mutual agreement and can result in a proportional increase of order value.

REFUND POLICY

  1. Customer has right to request a full refund if there's been no progress whatsoever since the oder of the commission

  2. Customer has right to a partial refund if the artist is unable to finish the product or has to delay/ interrupt/ hold the commission for more than 2 months.

  3. Customer obliges to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval for holding or interrupting/canceling the commission until response.

CANCELLATIONS

  1. Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.

  2. Any disrespectful behaviour or inconfortable requests will not be tolerated and may result in a cancellation of the order. Customer will receive full/partial or no refund depending on amount of work completed. Seller will have full right to refuse any service to the Customer in the future.

PERSONAL AND COMMERCIAL USE

  1. The Product received by Customer is for personal use. Any use of the Product for commercial purposes, reselling it, using it for merchandise, reproduction or publishing for reasons other than personal purposes has to be approved beforehand by the Seller and may result in additional fees. (Some commercial uses may be already included in commission prices such as emotes and overlays).

  2. This will require a separate agreement between Customer and Seller defining exact conditions and financial implications of such use of the Product.

  3. Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.

  4. In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.

GENERAL CONDITIONS

  1. Any big edit on the finished product done by Customer is not tolerated if the Seller did not agree beforehand. You can ask for Seller to do major edits, or if it's okay for them to have they products modified.

  2. Seller will not provide a certain deadline if not asked by the customer, or if the commission is too complicated for a precise deadline. Seller will still provide an average timeline for the duration of the commission. Customer can ask for a certain deadline or a priority for their commission but it may result in additional fees that will be agreed upon starting the commission.

  3. Updates on commissions will be provided by Seller for the Customer, Customer can feel free to ask for more or less updates if preferred.

  4. Customer may provide every and any information/ details the Seller needs to understand the wanted commission perfectly. This is a suggestion for better results